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                  Call Today! Georgetown: 512-763-7606， Austin: 512-626-7019
Appointments
Treatments
Children
Financial

Appointments

Q: What are your office hours?

Rivery Dental Georgetown office is open:

Monday 8:00AM – 5:00PM
Tuesday 9:00PM – 5:00PM
Wednesday 8:00AM – 5:00PM
Thursday 8:00AM – 5:00PM
Friday 9:00AM – 5:00PM
Saturday Close
Sunday Close

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Rivery Dental Austin office is open:

Monday 8:00PM – 5:00PM
Tuesday 8:00PM – 5:00PM
Wednesday Close
Thursday 9:00AM – 5:00PM
Friday 8:00AM – 5:00PM
Saturday Close
Sunday Close

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Please note that our office will be closed in observance of the following holidays:
New Year’s Day, President’s Day, Good Friday, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Friday after Thanksgiving, Christmas

Q: How do I schedule an appointment?

For your convenience, we offer the following methods to schedule your appointments:

  • Online scheduling: To request appointment availability, please Click Here to fill out the form. Our scheduling coordinator will contact you to confirm your appointment.
  • Call our Georgetown office at 512-763-7606, or Austin office at 512-626-7019.
  • Email us at gtown@riverydental.com or highland@riverydental.com with your preferred date or day of the week and time range, and our scheduling coordinator will contact you to confirm your appointment.
Q: How often should I schedule regular check-ups?

The American Dental Association recommends twice-yearly exams and cleanings. Some people may need more frequent check-ups based on their dental needs. After your first exam, we’ll be able to determine the best frequency for your dental health.

Q: What do I need to bring to my first appointment?
  • Completed new patient forms (click here to download)
  • Insurance card/information
  • List of current medications and medical conditions
  • X-rays are taken in the last 6 months (if available)

 

Q: What if I need to reschedule?

24 hours

Q: What is your cancellation policy?
We understand that unforeseen situations may arise that are out of our control. We request 24 hours notice if you are canceling an appointment. There will be a $25 fee for cancellations made without 24 hours notice and for failed appointments (“no shows”). The $25 will be posted to your account, and you will not be allowed to make any other appointments for yourself or your family members until it is paid in full.

Treatments

Q: What should I expect in my first visit?
For your first visit we first would like to get to know you as a patient. Our goal is to develop a close relationship with you so that we can help you not only maintain your smile and oral health but help you achieve your goals of a beautiful healthy smile. This visit will also encompass a review of your medical and dental history, radiographs, a periodontal or gum exam, a clinical and oral cancer exam and photographs. By combining and recording this information we can create a custom treatment plan tailored to your wants and needs.
Q: How often do I need to come in for a visit?
The American Dental Association recommends a patient be seen by their dentist twice a year and we follow that standard of care recommendation. Most patients only need to come for a visit twice per year, but this may be more depending on the level of health of your gum tissues.
Q: Why would I need a deep cleaning (scaling and root planing)?
Deep-cleanings are recommended for patients who have periodontal (or gum) disease. Periodontal disease is a bacterial infection of the gums and bones that support your teeth. Often times this persistent disease does not cause discomfort but may show signs such as blood in your spit, swollen gums, or loose teeth, which if left untreated, can cause permanent jaw bone destruction and possible tooth loss. Untreated periodontal disease has been linked to increased risk for conditions such as heart disease, stroke, low birth weight babies, pre-term delivery, respiratory disease, and prostate cancer. Scaling and root planing is often the first step at treating your periodontal disease. If it progresses, patient options include more costly gum surgeries.
Q: Are Dental X-rays necessary?
Dental X-rays are essential and preventative diagnostic tools. Many oral conditions occur between teeth or under the gums or bones, undetectable by the human eye, and may have no early signs or symptoms. Left untreated, these conditions can create serious dental and general health problems, including loss of teeth and heart problems. Early detection with X-rays can save time, money and often unnecessary discomfort. The American Dental Association recommends getting a full series every three years.
Q: Why do I need to discuss my medical conditions with the dentist?
It is important to realize that your dentist sees much more than just your teeth. Some health-related conditions that show up in the mouth including: diabetes, oral cancer, temporomandibular disorder (TMJ), HIV/AIDS, thyroid problems, iron deficiency/anemia, leukemia, and eating disorder (bulimia and anorexia). Communication with your dentist is vital. During your visit, talk to your dentist about your ongoing health concerns so that she may help you. Your dentist may adjust your treatment if you have certain medical conditions, use certain prescription drugs or are currently undergoing medical treatment.  
Q: What services do you provide?

Rivery Dental provides general, pediatric, cosmetic and restorative dental services. Please click on our “Services” tab for more details.

Children

Q: Do you treat children? How young?
We are happy to provide routine care to your child. Often we like to start seeing your child at the age of 2 for a happy visit. At this visit we like to check to make sure your little one is dentally developing on schedule, answer any questions you may have about caring for your child’s teeth, count their teeth and identify any areas of concern early. By starting at a young age we can foster a relationship of trust ensuring a healthy happy relationship for a lifetime.
Q: When should I start cleaning and brushing my child’s teeth?

According to the American Academy of Pediatric Dentistry, you should begin cleaning your child’s gums with a soft cloth soon after birth. As soon as the first tooth appears, start brushing twice daily with a soft infant toothbrush and just a smear of toothpaste. When you come in for your child’s first visit, we’ll show you how to brush properly.

Financial

Q: What payment options do you offer?

Rivery Dental offers several payment options:

  • Cash, check and most major credit cards: Visa, MasterCard, Discover and American Express.
  • CareCredit and Lending Club — third-party financing groups that offer a credit line for dental services.
  • In-House dental plan — $179/year including exams, x-rays, dental fluoride and regular cleanings, and 20% off all other procedures. Please ask us for more details
  • Payment plans – For major treatments, we will work with you to develop a payment plan.
  • Insurance – For your convenience, we will submit your insurance claims.
Q: Do you accept insurance?
We accept most major insurances. If you are unsure if we are a preferred provider, we will happily check for you.
We accept most PPOs and many discount plans including but not limited to:
  • Aetna PPO/PDN 1 & 2
  • Ameritas
  • Careington Platinum PPO and Care POS Net
  • Cigna DPPO Net
  • Delta PPO/Premier
  • DNOA
  • GEHA
  • Guardian
  • Humana
  • Principal
  • MetLife PDP Plus
  • Sun Life
  • UHC National PPO Net
  • Blue Cross Blue Shield Insurance
Q: Do you require payment at the time of the visit?

If you have insurance through one of our approved providers, only your estimated portion of the fees will be required at the time of service.
If you do not have insurance, we will require payment at the time of service or as specified in your payment plan.